“A Gen Z employee asked if we could use our Gen Z ERG as a real sounding board,” Rascoff continued. “I now meet with that group monthly, and their unfiltered perspective has directly influenced how I think about our products, culture, and user experience.”
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This story was originally featured on Fortune.com
“In order to be successful, you need to make sure that your gross margin is right and your profit margin is right,” he says of navigating those cost shocks.